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  • Intimidation tactics trample residents' rights

    Diana Weber, For Senior Voice|Apr 1, 2013

    This month’s column is about retaliation, specifically homes that retaliate against residents who complain or who offend them in some way. Retaliation against a resident can be overt, but often it is not. Staff can delay serving a meal until it is cold, or put residents into an uncomfortably cool shower, or take 45 minutes to answer calls for assistance. It’s an abuse of power, a reminder to residents that they aren’t in charge of their lives anymore. Don’t get me wrong. There are good homes,...

  • What you know about benefits can be critical

    Rita Hatch, Senior Voice Correspondent|Jan 1, 2013

    Changing drug plans allowed only in some situations I hope that everyone who is on the Medicare Part D drug program has gotten into the best plan they could find because they will not be able to change into another plan until next October, unless they are also either on Medicaid or an Extra Help Program from Social Security. When the new low-income guidelines are published in February (or March) you may find that you might become eligible and then you can apply for the Extra Help program....

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